CDG Stripe Contrast Shirt With Frill Placket

This Refund & Return policy is valid for the United States.

Thank you for shopping with us. We want to ensure that you have a seamless experience with our products. In the event that you are not completely satisfied with your purchase, we offer a 14-day return policy. Please read the following guidelines and instructions for returning and refunding your order.

1. Returns

To initiate a return, please contact our customer support team within 14 days of your purchase. You can reach us by phone at +1 (929) 639-5299 or by email at sales@comme-des-garcon.com. Our support team will guide you through the return process and provide you with a return authorization number.

Please note that the following conditions must be met for a return to be eligible:

• The item must be in new and resalable condition.
• The item must not be damaged or defective by you.
• The return request must be made within 14 days of purchase.
• You must provide a valid reason for the return.

When contacting us for a return, please include the following information:

• Order number
• Proof of purchase
• Brief description of the reason for the return

2. No Restocking Fees

• We do not charge any restocking fees for returns.

3. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to an error or our fault (e.g., wrong item shipped or defective product).
• Customers can return their orders by mail.
• Customers can get a return label through download/print.

Please mail your return to the following address:

• 650 Madison Ave, New York, NY 10022, United States.

Our return department will carefully review your request and provide further instructions. Please ensure that all information provided is accurate and valid.

Refunds Policy

Once your return is received and inspected, we will process your refund. The refund will be issued to your original payment method. If you wish to receive the refund through a different payment method, please contact us to make the necessary arrangements. Please note that any additional fees associated with the alternative payment method will be deducted from the refund amount.

Please allow up to 5 business days for the refund to be processed after we have received your returned items. Depending on your bank or financial institution, it may take additional time for the refund to appear in your account.

Order Cancellation Policy

We understand that sometimes plans change, and you may need to cancel an order. Here’s everything you need to know about canceling an order with bapesta.com.co.

1. Cancellation Before Shipping

• If your order has not yet been shipped, you may request a cancellation.
• To cancel your order, please contact us as soon as possible at sales@comme-des-garcon.com or +1 (929) 639-5299.
• Include your order number and customer details to help us process your request quickly.

2. Cancellation After Shipping

• If your order has already been shipped, we are unable to cancel it. However, you can return the item(s) once received, following our Refund Policy.

3. Processing Time

• Cancellation requests are processed within 24 hours during business days (Monday to Friday, excluding holidays).
• If your cancellation is approved, you will receive a confirmation email and a full refund will be issued to your original payment method within 5 business days.

Exchanges

We also offer exchanges for eligible items. If the desired exchange item is not available in stock, you may choose to wait for restocking or request a refund instead.

Damage or Defective Items

In the rare event that you receive a damaged or defective item, please contact us within 14 days of receiving the product. We will take immediate action to resolve the issue and ensure your satisfaction.

Contact Information

If you have any further questions or need assistance with your return or refund, please don’t hesitate to contact us. Our customer support team can be reached at:

Email: sales@comme-des-garcon.com

Phone: +1 (929) 639-5299

Address: 650 Madison Ave, New York, NY 10022, United States.